On August 4th Verizon began rolling out a Security Patch for their Android users. For those who have installed this security update there have been reports of disruption with general Bluetooth functionality and we have identified an impact for VIZpin SMART users on three Galaxy phone models:
- Galaxy Note 4
- Galaxy Note Edge
- Galaxy S5
Users with these phones may experience VIZpin keys not working, and will need to turn off the Bluetooth Smart mode on their phone in order to switch to Bluetooth Classic. Please see screenshots included below to demonstrate how this is done in settings.
We will be sure to update our partners when more details becomes available but wanted to ensure you have this information in order to troubleshoot reported issue with VIZpin SMART.