What is VIZpin®?
VIZpin is a cloud-based service that allows property managers to remotely control visitor access through the use of the free VIZpin SMART app and secure electronic keys (called VIZpin keys). The Account Administrator, from anywhere in the world, can easily issue a VIZpin to a specific person, for a specific door, for a specific time period.
How does it actually work?
We can’t reveal all the secrets, but essentially a VIZpin key is created and generated at the VIZpin server, and then sent to the user’s app. When he comes into range of the VIZpin reader-controller, it confirms the key is accurate for that user, reader-controller, and time period and unlocks the door. If the VIZpin key is not valid for any reason, the door will remain locked!
Are VIZpin and Bluetooth secure?
Using Bluetooth with VIZpin for access control is secure AND convenient! VIZpin keys are specific to users, reader-controllers and a specific schedule – if any of these criteria is incorrect, the key will simply not work.
Additionally, Bluetooth has embedded security and is considered more than sufficient in many highly secure applications and industries.
And using a personal device, such as a smartphone, for access control provides inherent security – users rarely share these devices with others, they immediately notice (and report it) when it goes missing, and frequently enable a security mechanism on their lock screen.
What is required to use VIZpin?
A VIZpin-enabled device installed at the facility, a VIZpin Partner Portal login, and a user that has installed the free VIZpin SMART app on their iPhone or Android Smartphone.
Which phones work with VIZpin?
We offer the free VIZpin SMART app for iPhones and Android Smartphones from the respective app stores. Links to download the app are also on the homepage of VIZpin.com. Minimum requirements can be found at our documents page here.
Do I need network or data coverage at the site to use VIZpin?
Not necessarily. Using a VIZpin key does not require network connection, however retrieving and updating a VIZpin key does. When network coverage at the site is expected to be limited, we recommend retrieving/updating your VIZpin keys en route to the site.
Is it difficult to configure a VIZpin reader-controller or issue keys?
No, not at all! Configuring the reader-controller uses the VIZpin LINK feature:
1. Add the VIZpin reader-controller to an existing account, or edit an existing reader-controller’s settings.
2. Determine which visitors you want to give access to, set a schedule, and issue the keys. Users with existing keys to this reader-controller should refresh the VIZpin SMART app.
3. Trigger the reader-controller from the iPhone or Android smartphone with the VIZpin SMART app. The VP1 is now configured!
Detailed videos covering VIZpin LINK can be found at www.VIZpin.com/tech-tip-videos.
Can I revoke VIZpin keys that have already been issued and used?
Yes, VIZpin keys can be revoked just as easily as they are issued. Simply login to the VIZpin Portal from anywhere in the world, navigate to the Revoke Access page, and choose which VIZpin keys to revoke. Revocation takes effect almost immediately, and the revoked key will be removed from the user’s app next time he updates.
After issuing a VIZpin key, how long before my visitor will receive it in his app?
It’s nearly instantaneous! VIZpin keys are typically received within 1-2 minutes from the time they were issued. (Manual refresh of the visitor’s VIZpin SMART app may be required).
How long do VIZpin keys last?
VIZpin keys can be issued for a few minutes or for several years.
Can I track the usage of the VIZpin keys that I have issued?
Yes! Most VIZpin account types display a cloud-based audit trail that can be viewed remotely, eliminating the need to physically visit the site.